Stay ahead of the competition with our digital receptionist, designed to streamline operations, enhance customer experiences, and boost your business efficiency.
Why Choose Our Digital Receptionist?
- 24/7 Availability – Never miss an opportunity. Our system handles inquiries and bookings around the clock.
- Seamless Appointment Management – Automate scheduling, confirmations, and reminders, reducing no-shows and maximising efficiency.
- Personalised Customer Interaction – Offer tailored experiences with intelligent responses and engagement tools.
- Smart Check-ins & Notifications – Speed up the check-in process and keep customers informed in real time.
- Secure Payments & Deposits – Ensure commitment from customers with automated deposit handling and payment security.
- Data & Insights – Gain valuable analytics to optimize business operations and improve customer satisfaction.
Industries We Serve
Our digital receptionist is ideal for any business that values efficiency and customer satisfaction, including:
Beauty & Wellness
Social Care Settings
Corporate & Office
Healthcare & Clinics
How it works
1. Pick a profile
Upon arrival, a visitor, staff member or resident is presented with a welcome screen where they can pick a profile to best suit them.
2. Scan a QR code or touch the tablet screen
Using their smartphone, visitors can either scan the profile QR code most suited to them without touching the tablet screen or they can touch the screen to select the right profile for them.
The system can automatically transfer to visitors’ phones so that there is no need to touch the screen if they don’t want to.
3. Enter details
After scanning, the visitor will choose if they are arriving or leaving and are then asked to enter their details. (Information requested is all customisable per Profile type and per Organisation).
Get Started Today!
Transform your business with our digital receptionist software. Contact us to learn more and see how we can help you save time, increase bookings, and deliver outstanding customer experiences.
Testimonials
Satwant
We’ve been using Digital Reception and it has been a fantastic addition to our operations. The system is incredibly easy to use, with an intuitive interface that makes it simple for both staff and visitors to navigate. This has been a huge help in ensuring smooth day-to-day operations. The team at Digital Reception has been outstanding, providing wonderful service throughout. Their responsiveness, professionalism, and willingness to go the extra mile to ensure we’re happy with the system have been second to none. It’s clear that the team genuinely care about their customers, and their support has been invaluable. The software itself is extremely reliable, and its visitor feedback functionality has been particularly beneficial for us. It has given us valuable insights into how we can continue improving our service and better understand the needs of our residents and visitors. This has helped us raise our standards even further. Overall, Digital Reception has been a game-changer for our care home. We highly recommend it to any business looking for a dependable, user-friendly digital reception system with excellent customer service to match.
A big thank you to the whole team for their fantastic support!
Paula
We would highly recommend Digital Reception, using it has helped us in so many ways. This system is an efficient way of registering people in the home and its ability to remember people makes this process even better for returning visitors. Digital Reception creates a fire log which can be downloaded in the event of an emergency. The system also links in to our electronic care planning system registering Next Of Kin visits, which is helpful especially if staff forget to log them.
This system has been a huge improvement in our quality assurance, we have tailored our feedback responses around the CQC’s 5 KLOE’s. We now use this system as our primary source of feedback. Through the charts on the system we can see instantly when someone has given a below 4/5 reply and we can take immediate action to try and discover where we may need to improve.
Jonathan
I am a registered manager overseeing two contrasting services. Digital Reception has been a game-changer for both organisations. It provides a centralised point for reception and site entry recording, benefiting staff, relatives, contractors, and care professionals alike.
We are delighted with its compliance with GDPR, as it ensures the availability of an up-to-date ‘fire list’ when needed. Most importantly, it has allowed us to gather essential professional and customer feedback upon their departure and act on it in a timely fashion. The feedback on the quality of their stay or visit is invaluable and serves as critical evidence for CQC evaluation